Please read these Terms and Conditions carefully before using the Alpha Vital Ltd website or contacting us for support. By accessing our website or submitting an enquiry, you agree to be bound by these terms.

1. About Alpha Vital Ltd

Alpha Vital Ltd is a company registered in England and Wales.
Company Number: 13643569
Registered Address: 12 Chippenham Walk, Romford, England, RM3 8JA
Email: contact@alpha-vital.co.uk

2. Nature of Our Services

Alpha Vital Ltd provides structured mental health support and wellbeing guidance. Our services are designed to offer practical, structured assistance to individuals seeking support with their mental health and wellbeing.

Important: Alpha Vital Ltd is not a clinical, medical, or regulated healthcare provider. Our services do not constitute:

Medical diagnosis or clinical assessment
Psychiatric treatment or clinical therapy
Prescription or medication management
Crisis intervention or emergency mental health services
Any form of regulated healthcare treatment

If you are experiencing a mental health crisis, are in immediate danger, or require urgent clinical or medical assistance, please contact your GP, call NHS 111, or in an emergency call 999.

3. Use of Our Website

By using our website, you agree to:

Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
Not attempt to gain unauthorised access to any part of the website or its systems.
Not use the website to transmit any harmful, offensive, or unlawful content.
Not reproduce, distribute, or modify any content from the website without our prior written consent.

4. Enquiries and Communications

When you submit an enquiry through our website or contact us by email, you consent to us using your contact details to respond to your enquiry. We will handle your information in accordance with our Privacy Policy.

Submitting an enquiry does not create a contractual relationship between you and Alpha Vital Ltd. Any formal support arrangement will be agreed separately.

5. Confidentiality

We treat all enquiries and communications with complete confidentiality. We will not share your personal information with third parties without your explicit consent, except as required by law or as described in our Privacy Policy.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Alpha Vital Ltd or its content suppliers and is protected by applicable intellectual property laws.

You may view and print content from this website for your personal, non-commercial use only. Any other use requires our prior written consent.

7. Disclaimers and Limitation of Liability

The information on this website is provided for general informational purposes only and does not constitute professional advice of any kind. We make no representations or warranties about the accuracy, completeness, or suitability of the information provided.

To the fullest extent permitted by law, Alpha Vital Ltd shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of this website or reliance on any information contained within it.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Availability of the Website

We aim to keep the website available at all times but cannot guarantee uninterrupted access. We reserve the right to suspend, withdraw, or modify the website at any time without notice.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Alpha Vital Ltd
12 Chippenham Walk, Romford, England, RM3 8JA
Email: contact@alpha-vital.co.uk